Have you been caught by a scam of some sort?

Do you know someone who has been caught

Someone knocking on your front door offering to repair your roof - your drive - trim your trees... ?

Had a strange 'phone call, e-mail, or a letter ?

Latest scams include cold call at the doorstep - claiming to be from Anglian Water. Telephone calls pretending to be from Citizens Advice and e-mails from BT and Google (Google saying that you have won £950,000!)

For consumer advice and updates, visit Norfolk County Council consumer alerts

Due to the large number of scams being perpertrated it is difficult to keep this page up to date. However, the County Council maintains a website page with all the latest information.
We shall not therefore try to replicate the County Council page - please follow the link above.

Trusted Trader

See Trusted Traders

Click here to see information about the County Council Trusted Trader directory.

The Trading Standards Institute web site has useful advice - details of product recalls - and general support.

ACTION FRAUD is the national centre for reporting fraud or internet crime - call 0300 123 2040;  on the internet go to where reports can easily be made online.
It also worth knowing that the 'Action Fraud' title has also been used in a scam! Be careful!!!

Trading Standards advises consumers NOT to deal with cold callers and NEVER be pressurised into buying on the doorstep.

Anyone concerned about rogue trader activity can contact Trading Standards through the Citizens Advice consumer helpline via their
online reporting form or by telephone on 03454 04 05 06.

Watch out for these fake TV Licensing emails.

There has been a sharp increase in reports about fake TV Licensing emails claiming to offer refunds. The emails state that the refund cannot be processed due to “invalid account details”. The links provided in the emails lead to phishing websites designed to steal personal and financial details.

See East Winch
Always question unsolicited requests for your personal or financial information in case it’s a scam. Never automatically click on a link in an unexpected email or text.


July 2018

Email scams and phishing alerts

Look out for the following email scams which are circulating: 

If you receive one of these emails delete it without clicking on any links in the message. You can report scam emails to Action Fraud, details below.

More advice and updates from Norfolk TS

For more consumer advice and updates, visit our consumer alerts web page or follow us on Facebook or twitter.

Reporting scams

Reporting any scams you receive can help to build up intelligence on the scammers and how they target people. You can report scams to:

Citizens Advice Consumer Helpline 03454 04 05 06 or
Action Fraud (UK’s National Fraud Office) 0300 123 2040 or