Power Cuts - CALL 105

CALL 105
105 is a new three-digit number that you should call to report or to get information about power cuts.

You can also call 105 with any welfare concerns related to a power cut, or if you are worried about the safety of over or underground electricity cables or substations.   

105 is free of charge and will put you through to your  electricity network operator. You can call 105 from most  landlines and mobile phones.

It will be launched in September 2016 and will be available to people in England, Scotland and Wales.

For current information about reporting power cuts etc. see Public Services : on the page that opens click on  para. 5.1  'Emergency' in the contents list to the left side.

The website powercut105.com will be live from September 2016, providing more information and pointing the way to the local network operator.


A lot of people don’t know who to call to report or to get updates about power cuts, with many wrongly calling the energy supply companies they pay their bills to.

105 provides an easy-to-remember number that will put you straight through  to your local electricity network operator.

This is particularly important when there is bad weather as severe storms can cause major disruption to electricity supply into homes and businesses. 
105 is just one of the ways you can contact your network operator which can still be contacted directly by phone on their 0800 number or via their website – and most can be reached through social media too.

Electricity network operators are the companies that manage and maintain the underground cables, overhead lines and substations that bring electricity into homes and businesses.

There are several electricity network operators. The larger  ones each cover a different region within Great Britain.

Wherever you live, 105 will put you through to the right network operator.