Public Services

Here are shown some links to websites, with telephone numbers in some cases, which may be useful

Please note that East Winch and West Bilney Community project are not responsible for any content on the sites to which links are provided.

If you find that any of the links are broken and do not lead you to the site, please Contact us


Community Bus Service
 Click on paragraph 10.2 - Dial-A-Bus -  in the contents list to the left.
 Living independently in later years- Living Independently in Later Years
A directory of services for those over 65 years and living in West Norfolk
See more here or go directly to LILY
Local Services
(East Winch and West Bilney) see here

POLICE                                                                    

Norfolk Police

In an emergency
                  Telephone 999
and ask for POLICE

Notes.

The non emergency number, 101, is now in use throughout England and Wales; When calling the number, the telephone system will recognise where you are and connect you to the local police in that area.
Calls will cost 15p from all landlines or mobile networks - regardless of how long the call is, or the time of day.
To access the service if you have hearing, or speech, difficulties dial 18001 101
Remember -
IN EMERGENCY  - DIAL 999

otherwise, for non urgent matters, for example anti social behaviour, theft, damage and so on
                  Telephone 101

Local Police


COASTGUARD

In an emergency
Telephone 999 and ask for Coastguard



FIRE SERVICE

In emergency
Telephone 999 and ask for FIRE SERVICE

HEALTH

In an emergency
Telephone 999 and ask for AMBULANCE
                                                      
 if you need medical help or advice urgently, but not in a life threatening situation
                 Telephone 111 (Calls to this number are free - both from landlines or mobile 'phones)

when the Medical Centre is closed                                        

Notes.

The non emergency telephone number, 111, is now in use throughout England and Wales. Call this number when requiring urgent, non life threatening, advice, or when the local medical GP practice is closed.
Calls are free to this number.

Remember -
IN EMERGENCY  - DIAL 999
                      Telephone 111  

Tel 01553 613613
Post code: PE30 4ET
Tel 01553 769770
Post code: PE30 4HJ


General Practioners:

Grimston Medical Centre

http://www.grimstonmedicalcentre.co.uk/index.html

Telephone     01485 600341      
For the GP out of hours service - that is when the Medical Centre is closed -  Telephone 111
Remember -
IN EMERGENCY  - DIAL 999
             
Post code:    PE32 1DW
       
Systm Online
(To log in to make an appointment, order prescriptions etc; You can also access this facility from the practice website - see link above.
Note that you need to have registered with the Grimston Medical Centre before you can log in to use this service)
Figures show that about 250 people a month attend A&E at The Queen Elizabeth  Hospital, King’s Lynn (QEH), but are sent home requiring no treatment - see other options here


Narborough Surgery

The Maltings Narborough

http://www.swaffham-doctors.co.uk/

Telephone     01760 337821



Marham Surgery

The Street - Marham

http://www.howdalesurgery.co.uk/

Telephone      01760 337394

Post Code:     PE33 9HP


Emergency 


Electricity

UK POWER NETWORKS -
Priority Services Register.
A register of customers who would be particularly vulnerable during an electrical power cut is maintained.
If you are dependent on medical equipment, are chronically sick or are disabled, blind /visually impaired etc. you may apply to be placed on the register. You may then be able to access additional support at times of power cuts.

APPLY -  e-mail

TELEPHONE 0800 169 9970

ONLINE - Apply here
Power cut - Telephone 105 direct (free of charge) -
or online

Alternatively go direct to the local network operator  (UK POWER NETWORKS) who can give you help and advice.

Telephone 105 or 0800 31 63 105

Text 'POWER'
and your post code to 80876

To be kept informed about power cuts in your area and when it will be restored, add your details here








Anglian Water
 

POLLUTION HOTLINE
To inform us about potential sewage pollution issues, problems with mains supply, leaks and other water related problems.
Telephone 03457 145 145

PRIVATE PUMPING STATIONS.

As of 1 October 2016, many private pumping stations automatically transferred over to Anglian Water and became their responsibility, including  all of the maintenance and the running costs too, saving customers hassle, worry and money.

If you have such a pumping station you should register it with Anglian Water.

To help customers identify and report the pumping stations, further information can be found:

www.anglianwater.co.uk/privatepumpingstation

Water

        Pollution, main supply leaks, sewerage etc:

        Telephone 03457 145145

    




Government

Member of Parliament
Rt Hon Henry Bellingham MP                 
email: bellinghamh@parliament.uk                         
House of Commons, London, SW1 0AA

Borough Councillor - Priory Ward
Mr J Moriarty
Marcon House
Bailey Street
Castle Acre
King's Lynn
PE32 2AG
01760 755623    E-mail: cllr.james.moriarty@west-norfolk.gov.uk

County Councillor - Gayton & Nar Valley - Elected 2 May 2013
Mr R COKE
High House
Weasenham
King's Lynn
PE32 2SP
Telephone: 07717 881289    E-mail: richard.coke@norfolk.gov.uk

Parish Council     Parish Councillors
Clerk
Mr R Pannell -  bob.pannell1@btopenworld.com
21 Baldwin Road, King's Lynn,
Norfolk PE30 4AL
Telephone: 01553 775724    E-mail: bob.pannell1@btopenworld.com





County Council
    Find out about services available from Norfolk County Council.

Online:- www.norfolk.gov.uk

Email:- information@norfolk.gov.uk   
Text: - 07767 647670

Fax:- 0344 800 8012    Telephone:- 0344 800 8020

Post:- Norfolk County Council, County Hall, Martineau Lane,
  Norwich NR1 2DH

To find out, online, about Community services such as , school admissions and transport, roadworks, concessionary travel, blue badges, park and ride or adult education - www.norfolk.gov.uk
(NOTE: Waste disposal/recycling and the wheelie bin service is a matter for the BOROUGH COUNCIL - see below or click here)

The ONESTOP telephone number for all services is 0344 800 8020

 A new service is provided by the County Council -
"Tell us once and we'll tell the rest..."
 A service intended to make it quicker, easier and cheaper, to inform  government agencies about family events - for example births and deaths. Tell the County Council of the event and they will pass on the information to such as the DVLA, The Passport Office, the Benefit Agency.  More information at "Tell us once....

Older Peoples Forum - Older residents of the county may make their voice heard about issues that matter to them by using the



Registration Offices -
To make an appointment to register a birth or death in any of our registration offices in Norfolk you can book an appointment here at any time, or call 0344 800 8020 Monday to Friday 9am–5pm.


Winter-related information.
The Norfolk County Council website will continue to make winter-related information available  - see NORFOLK WINTER 
This includes links to useful information and advice on other websites.
 
The ONESTOP telephone number to call for all of the above is 0344 800 8020

Trading Standards - consumer advice


West Norfolk Borough Council

The Borough Council    For all general enquiries please contact: The Borough Council of King's Lynn and West Norfolk, King's Court, Chapel Street, King's Lynn, Norfolk, PE30 1EX,
Tel: 01553 616200, Fax: 01553 691663, Email: contact@west-norfolk.gov.uk
- this will go to the Council 'Home' page - scroll to the foot of the page and see option to select a service

Benefits Advice and Review Team: 
Advice about claiming benefits and form filling is available from a Borough Council team. Telephone 0800 731 2253 (8.45am to 5.15pm -  Mon - Thurs. and 8.45am to 4.45pm on Friday. or e-mail: revenuesvisitingteam@west-norfolk.gov.uk. More information here

Norfolk Handyperson Service
- is able to provide services to improve home security, minor electrical  and plumbing work, general minor repairs.The service is provided by the Borough Council in association with Norfolk's Home Improvement Agencies, to those aged 60 or over, or those suffering from long-term health or disability problems.
Telephone 01553 616371

Waste re-cycling. Find your nearest re-cyclng point  -
or telephone 01553 776676


Priory ward - Borough Councillor


Mr J Moriarty - Marlow House, Bailey Street, Castle Acre, King's Lynn, PE32 2AG
Telephone 01760 755673   cllr.james.moriarty@west-norfolk.gov.uk


Post Office

Ashwicken Road, East Winch  PE32 1LJ

Telephone: 01553 840538

Opening Hours:

From 9 November 2015 the Post Ofiice will be open as follows -

Note NO lunch time closing
The Village Store adjacent to the Post Office opens for the same hours as shown here

Sunday closed

Monday

0900

-

1730

Tuesday

0900

-

1430

Wednesday

0900

-

1730

Thursday

0900

-

1730

Friday

0900

-

1730

Saturday

0900

-

1300



Libraries


To see details of the
Home Library Service, the Mobile Library Service, and opening times of the main Norfolk libraries at King's Lynn and Gaywood, go to  Libraries
Automated Library Services, including book renewals - Telephone 0344 800 8006


Schools

School closures
The web site shows which schools in the county are closed for any reason -                 snow / ice for example. You may also telephone 0344 800 8020 for information.
For the first time there is a subscription service to receive a notification, by email or text, when a specific school is closed. E-mail contact is free - text messages are charged at 25p per message.


Public transport

Traveline

        Traveline - a link to local public transport information - or telephone 0871 200 22 33


Dial-A-Bus

West Norfolk Community Transport (WNCT) provides a variety of specialist accessible door-to-door transport. Our Dial-A-Bus services takes people to area market towns; another separate service that we also organise involves volunteer car drivers for people to attend their health-related appointments, whether to local GP Surgeries or regional hospitals.

Your local Dial-A-Bus will remain viable if enough people continue to utilise that service.

From East Winch,
on a weekly basis, Dial-A-Bus runs two buses each Tuesday and another on each Friday.

You may ring our Dial-A-Bus office on 01553 770310, and we’ll provide further details about our free membership, times, fares and any other related information.

The website is here.




Buses

Railways

Airports

Waste Recycling
For information about the normal Wheelie Bin service - click here


NOTE. SADDLEBOW RECYCLING CENTRE OPENS AS FOLLOWS :-

From 1 April - 30 September; 9am - 5pm - 7 days a week, including Public Holidays

From 1 October - 31 March;    9am - 4pm - 7 days a week, including Public Holidays

EXCEPT CLOSED ON CHRISTMAS DAY, BOXING DAY AND NEWS YEAR'S DAY





A copy of the letter from the Borough Council, addressed to the Parish Council, describing how the scheme works, and how they may nominate organisations for the rewards may be seen here






For information about the normal household 'Wheelie Bin' service please click here




Hazardous waste

The next hazardous waste AMNESTY is on Saturday and Sunday September 16 & 17th. - 9am - 5pm.

Items that WILL be accepted include

  • Aerosols – full or part-full

  • Fire extinguishers

  • Garden pesticides and fertilizers – both liquid and powder form

  • Household chemicals and cleansers – both liquid and powder form. eg carpet cleaner, furniture polish, old bottles of bleach etc

  • Paint – including water-based and solvent-based paint

  • Photographic chemicals

  • Wood preservatives, treatments and varnishes

Items that will NOT be accepted include

  • Ammunition, explosives or marine flares

  • Asbestos

  • Commercial (or business, or trade) hazardous waste

  • Fireworks

  • Gas canisters (full or part-full)

  • Petrol

Hazardous waste includes any waste item that needs specialist disposal, such as paint, thinners, fertilisers or gas.

Most hazardous waste products, including paint, cannot be accepted at our Main Recycling Centres.

To view an extensive list of items which are not accepted at The Willows re-cycling centre click here

You can find specialist hazardous waste disposal contractors listed  in your local telephone directory or online. Remember to ask to see a Waste Carriers Licence and find out where the waste will be disposed of.

For more information about disposing of hazardous waste click here

For items which cannot be accepted at Recycling Centres, your local Borough, City or District Council may offer a collection service for household hazardous waste, but may charge – click here for the contact details for your District/Borough or City Council.

If no collection is available specialist contractors can dispose of waste accordingly.



You must dispose of your household waste responsibly.

Disposing of hazardous waste incorrectly is illegal and may harm the environment.

From time to time the County Council has an 'AMNESTY'; this allow for hazardous waste to be taken to the re-cycling centre for disposal - free of charge.


The Willows recycling centre at Saddlebow ( PE34 3RD ) is open to receive domestic waste for recycling at the following times:-

October - March:   9am - 4pm:       April - September:    9am - 5pm:

The centre is open daily except on Christmas day, Boxing day and New Year's Day.

Items that are in good condition - 'too good to put in the bin' - may be donated to the shop for sale, on the right as you enter the site. Check with the operator whether they want to take it from you. Note however that electrical items are not acceptable; such items may not be sold from the shop.

Most waste for recycling that cannot go into your GREEN wheelie bin may be taken to the centre - but see the box above about the improved service available from 1 October 2014. Note that different materials are placed in individual bins at the Saddlebow recycling centre - sorting your waste before you deliver it is advisable.

There are some restrictions on the amount that may be taken there, and commercial users are subject to charges. Waste delivered by trailer or van may be considered to be 'commercial'.

See the Borough Council website for more details - KLWNBC web site.


LIQUID PAINT is no longer accepted; waste paint that has solidified can be accepted.

For more information about disposing of paint see the County Council webpage


A detailed A - Z list of what may and may not be taken to the Saddlebow recycling centre may be seen here


Trade waste service.

Small businesses and charities may now dispose of their 'Trade Waste' at Saddlebow recycling centre. This service will be charged for and is part of a package of changes intended to make the council's recycling network more efficient.

To find out what can and cannot be disposed of and the charges for doing so  click here


Waste Disposal - Bulky Items     


THE BOROUGH COUNCIL provides a low-cost, 'bulky household items' collection service to help you get rid of any unwanted items that are too big to put in your bin. The quick and simple to use service is available to all domestic properties in West Norfolk.

For £28.77 the Council will collect and dispose of up to three large unwanted items from your home. Additional items may be collected by arrangement.There is no limit to the number of items you can dispose of, but additional items will be charged at £9.74 each.

Call 01553 776676 to arrange a suitable date and to pay the bill.

There are some restriction on what may be collected - For more information go to the KLWNBC web site.


UNWANTED furniture and electrical items,

Do you have unwanted items in good clean condition to dispose of ?

Call the   British Heart Foundation - telephone 0800 250 0030 or book online at BHF.

The BHF will collect beds, tables, chairs/sofas, TVs, washing machines, fridges etc. at no cost. These goods may then be sold through the shop in King's Lynn High Street.  BHF will also offer a house clearance service - though charges may apply.
The British Heart Foundation is a registered charity - No. 225971.

Alternatively you may use 'Freegle' to list items, online, for interested people to collect from your home - go to Freegle for more information. Everything is offered for free!

For information about the normal household 'Wheelie Bin service please click here


Note: eastwinchandwestbilney.co.uk is not responsible for the content found at any of the above links, they are provided here solely as a service for parishioners. In some cases there are other providers available.